Package Carrier Delivery

Super Saver Shipping: USPS - FREE (7-12 Business Days)

Most items will be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 7–12 business days after leaving our warehouse.

Please note that while we are committed to providing swift delivery, there may be occasional internal delays within local post offices or shipping carriers once the package is in their custody. These delays, though rare, are beyond our control.

For most oversize, heavy, or oddly shaped items, we typically use the standard ground shipping method. Due to the specific characteristics of these packages, we regretfully cannot provide expedited shipping options

Standard delivery time for Hawaii and PR is 15-20 business days.

Expedited Shipping: Ship via Fedex/UPS (3-5 Business Days)

Packages will be shipped via FedEx or UPS with package protection. You can expect your order to arrive within 3-5 business days after leaving our warehouse.

Shipping Fees

All prices are exclusive of shipping fees. Shipping charges are added to the order and are paid by the customer. These charges are calculated by the parcel's weight and/or dimensions. Any applicable free shipping offers will be displayed in your shopping cart.

Articles Not Collected

Rowabi cannot be held responsible for parcels not received or collected. If parcels are not collected, they will be returned to us. We are not responsible for items shipped back to us.

We will charge the customer again for sending the package a second time if a parcel has not been received or collected on the first shipping. You could consider providing us with your work address instead of your home address.

Shipping Address Corrections

If the shipping address provided by the customer is found to be incomplete, incorrect, or insufficient, resulting in the package being undeliverable, we will need to charge a fee to resend the package to the correct address.

The fee for this service will depend on the size of the package. This covers the additional labor and shipping costs incurred to reship the package.

Alternatively, if the customer is requested to cancel the original order, the shipping fee will be deducted from the total refund amount.

• Diameter of 19” to 24": $60
• Diameter of 25” to 28": $95
• Diameter of 29” to 32": $130
• Diameter of 33” to 36": $185

To avoid this fee, please ensure the shipping address you provide is accurate and includes all necessary details such as suite/apartment numbers, building names, etc.